How do I set up DHCP service and boot up my computer via PXE?
To configure Microsoft 2003 DHCP Server with DHCP options 66 and 67, please follow below instructions:
1. Open the Microsoft DHCP Server management console and select your DHCP server.
2. In the Toolbar, click Action and select Set Predefined Options from the menu.
3. Click Add to add the DHCP options.
4. An "Option Type" window appears.
5. Follow below instruction:

• For option 66(TFTP Boot Server Host Name), enter your Treasurestone IP address, such as 172.16.0.171.
• For option 67(Bootfile Name), enter the string: bootpxe.0

What makes TreasureStone different from other storage servers/virtual cabinets?
TreasureStone Backup & Recovery Server is an all-in-one solution integrates system snapshot, complete system backup, file backup, universal restore, centralized network management, and high-speed disk array storage. By integrating FarStone Technology’s award-winning DriveClone suite, backing up and restoring has never been easier.

What backup and recovery software is included on TreasureStone?
TreasureStone comes completely integrated with DriveClone Enterprise Server 6. All of the features and functionality (e.g., System Snapshot and Universal Restore) of Enterprise Server can be used to backup client computers to the server through an Administrative Console. The Administrative Console gives you network management capabilities to execute the backup, restore a system, or schedule settings for all computers in the network simultaneously.

What is System Snapshot (Undo)?
System Snapshot monitors sector changes on the hard disk at any time to provide protection in real time, backing up 250GB of data within 10 seconds. If your computer encounters virus attacks, upgrade failure or human error, you can recover the system quickly and easily. System Snapshot can be done manually or according to a set schedule to recover the system to working state in case an accident happens.

Do I have to pay for additional licenses for TreasureStone?
TreasureStone comes with unlimited licenses, so you can have as many client machines configured with it as you see fit.

What capacities can the TreasureStone hold?
TreasureStone comes in two storage capacities: a two terabyte configuration (2TB) and a four terabyte (4TB) configuration.

What is the operating temperature of TreasureStone?
32°F to 104°F (0°C to 40°C) with a maximum operating humidity of 90% (non-condensing).

I am using TreasureStone as primary storage, how do I backup my TreasureStone?
The backup data on TreasureStone main-server can be automatically transformed onto remote TreasureStone sub-server through the LAN or Internet, in case of earthquakes, fires, and floods.

Does TreasureStone support virtual machines
Yes it does. With TreasureStone, you are able to convert the backup image into a VMware file format to run on the virtual machine.

What file systems does TreasureStone support?
TreasureStone supports FAT16/32, NTFS, Linux Ext2, Ext3, and ReiserFS file systems.

How do I order TreasureStone?
Please contact FarStone´s sales department at 650-969-4567 or email us at sales@farstone.com.

Why can´t I see computer list in &My Network Places” when I want to back up or restore from a network shared folder within Recovery Manager? What should I do?
1. We recommend you change the workgroup name of computers to default name “Workgroup”. And then program will list all computers automatically.
2. Or, if you don’t want to modify existing workgroup name, please map the shared folders by follow below instructions:
a. Click “Map Network Drive” on “Network” tab bar.
b. Enter the location of shared folder, user name, and password on input box.
c. If the computer you want to connect to is on a domain, you would enter the domain name, user name, and password. For example: domain\username.
d.If you are connecting to a computer in a workgroup, you would enter the remote computer name an user name. For example: remote_computer_name\username.
e. After mapping network drives, you can save your back image to a network folder.

How could I back up Oracle database using VSS?
Oracle 11g supports VSS, but earlier versions does not. For any version prior 11g, you may use Pre/Post command function to suspend and restart Oracle service. Please see below instruction:
Oracle script
*************
Stop common Oracle Services, please use the below batch script:
*************
rem //Stop Oracle service. In "oracleserviceorcl", "orcl" is the "ORACLE_SID" user input during installing Oracle; you should change it according to your actual environment.
net stop oracleserviceorcl
rem //Stop Oracle Listening service. "oracleoradb10g_home1tnslistener" need
to be changed according to your actual environment.
net stop oracleoradb10g_home1tnslistener
rem // Stop oracle Console service. "oracledbconsoleorcl" need to be changed according to your actual environment.
net stop oracledbconsoleorcl
*************
Restart common oracle Services, please use the below batch script:
**************
rem //Start ORACLE service. "oracleserviceorcl" is the actual service name, which need to be changed according to your actual environment.
net start oracleserviceorcl
rem //start Oracle Listening service. "oracleoradb10g_home1tnslistener" need to be changed.
net start oracleoradb10g_home1tnslistener
rem //start oracle Console service. "oracledbconsoleorcl" need to be changed.
net start oracledbconsoleorcl

How do I convert backup image to VMware file format
Within “Tool” tab from main user interface, select an item called “Convert Backup to Virtual Disk”. By using this tool, you’ll be able to convert a saved Full-image to VMware file format. Once converted, it can be used in your virtual application. Here are the steps:
1. Login to VMware office web site and download and install VMware Virtual Disk Development Kit: http://www.vmware.com/support/developer/vddk/
2. Click “Tool” from the left side navigation in main UI and select “Convert Backup to Virtual Disk” feature
3. Select the image backup that you want it to be converted. The file extension of image backup is .sco
4. Select a converting type (a partition or the entire hard drive)
5. Select the destination path where you want to store the converted VMware file
6. Once converting process completed, a VMware file with .vmdk extension can be found in your selected folder.
7. You can reference VMware user guide for inserting virtual disk in VMware machine. Or, you can follow below steps:
a. Select a “New” VMware machine from its menu “File > New > Virtual Machine”
b. Select “Custom (Advanced” when asked what type of configuration do you want
c. In the “Guest Operating System Installation”, select “I will install the operating system later”
d. In “Select a Disk”, select “Use an existing virtual disk”. And then browse for the converted vmdk file by selecting “Select an Existing Disk”

How to set up a free PXE Server in Windows?
Click here to see detailed instructions.

How can I convert image backup from VMware format to VHD format?
Please download VMDK to VHD file converter from here. This file conversion tool allows you to convert image file from VMware format to VHD format.